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Date Created: 8/14/2006   Date Modified: 5/25/2016

-huey Crashes on some Dell Optiplex Computers

The following behavior has been recognized, especially on a Dell Optiplex with an internal Intel 82945G Express Chipset with Windows XP Professional, Service Pack 2:

Huey crashes on startup because there are two entries for the ‘Intel 82945G Express Chipset Family’ under the ‘Display Adapters’ list, shown by the ‘Device Manager’.

Under this configuration, the ‘Display Properties’ dialog shows three arranged displays. The third display (numbered '3') cannot be enabled, because there is no connector to it. This configuration causes Huey to crash.

Solution: Go to the ‘Device Manager’ and disable the second entry of the ‘Intel 82945G Express Chipset Family’. After that is done, Huey will work properly.