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Date Created: 7/1/2015   Date Modified: 6/2/2016

+Error: "Software is not properly signed"

Q: I have PANTONE Color Manager installed. I have been prompted to install an update to X-Rite Device Services (XRD); however, when I click to install I am getting an error that the update 'is not properly signed'. How do I fix this?

A: X-Rite Device Services (XRD) is an essential component of PANTONE Color Manager which allows device connectivity.

Please visit http://www.xrite.com/x-rite-device-services-xrd and download and install the latest release which will resolve the issue.