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Date Created: 4/27/2005   Date Modified: 5/19/2016

-Firmware Loading in the PULSE/DTP20 - Mac OSX




Before installing the new firmware on your PULSE/DTP20 instrument please review these instructions carefully. Failure to follow them precisely could leave your instrument in a non-working state requiring factory service.



Before proceeding:


Install ToolCrib version 5 or higher on your computer. The ToolCrib utility was included on a CD with your instrument. If you do not have, or cannot find this CD, ToolCrib can also be downloaded from our website at no cost - www.xrite.com.

Copy the firmware update file to your desktop.

Turn off any power management features that could cause your computer to sleep or hibernate during the upload process..

Disable any screen savers that could interrupt the upload process..

Close all other programs that may be running on your computer..

Disable any antivirus software that may be running..

Connect your Pulse instrument to its auxiliary power supply. If you did not purchase a pulse accessory kit, or do not have an auxiliary power supply, make sure your instrument has at least a 75% charge. This may require that you connect your instrument to a USB port on your computer with the computer running overnight, disabling any power management features that would allow the computer to sleep..

Clear stored data from the instrument:

To clear any data stored in the instrument, follow these simple instructions:

1 - Make sure that the Pulse instrument is powered up and in "Normal Operation" mode (green indicator light on).

2 - Press the operation button (top button with the green indicator light) three times to enter the "Clear Memory" mode (blue indicator light).

3 - After the indicator light turns blue, press and hold the operation button until the indicator light goes out. Release the operation button and the instrument will return to "Normal Operation" mode.

Disable the Pulse ColorElite Daemon.

The Pulse ColorElite software contains a feature called a daemon. This runs in the background and allows the Pulse ColorElite software to launch automatically whenever the Pulse instrument is connected to your computer. We must disable this feature before installing the firmware upgrade to assure that it does not interrupt the upload process.

1 - Launch the Pulse ColorElite software.

2 - In the menu bar, click on PULSE ColorElite. In the drop down list click on Preferences.






3 - In the Output Profiles section, click on the "Launch application when PULSE is connected" checkbox. This will remove the check mark.

4 - Once you have verified there is no check in the checkbox you can close the Pulse ColorElite software.

Install the Firmware.

1 - Launch Toolcrib




2 - The first screen will ask you to "Select a Device", Highlight "DTP20" and click Go




3 - At the next screen click on Connect




4 - Click on the "Update Firmware" tab




5 - Click on Select File




6 - Navigate to: Users/(Your User Name)/Desktop - If you saved the Firmware file to a different location, you will need to navigate to that location.

7 - Click on the Firmware file to highlight it and the click "Open" (in the example above the firmware file is DTP20_F415.hex)




8 - Click on the "Load Firmware" button




9 - You will see the above message, if you have done these things, click "OK".

10 - The upload process will begin, this may take several minutes to complete




11 - If you see the above message you will need to disconnect the USB cable, slide the power button to the right momentarily to turn it on, then reconnect the cable




12 - Once connected you should see the above screen appear indicating success.

13 - Close the ToolCrib application.

Enable the Pulse ColorElite Daemon.

This section is optional. If you wish the PULSE ColorElite software to auto-start when you connect the PULSE/DTP20, proceed with the following. If you wish to start PULSE ColorElite software manually, you are finished..

1 - Launch the Pulse ColorElite software.

2 - In the menu bar, click on PULSE ColorElite. In the drop down list click on Preferences




3 - In the Output Profiles section, click on the "Launch application when PULSE is connected" checkbox. This will place a check markin the checkbox

4 - Once you have verified there is a check in the checkbox you can close the Pulse ColorElite software

***Note: If this firmware update fails for any reason, please repeat these instructions carefully up to five times before contacting X-Rite Customer Service.