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Coloratti - Andy Marcus
Coloratti - Andy Marcus


Photo and Video Support

The X-Rite Customer Success Team is dedicated to providing an excellent experience in all areas of customer support. As our customer, you are the focus. Resolving whatever issues brought you to our Customer Success center is our mission.

We welcome you to either phone or email us. We make our best effort to respond to your email within 48 hours.

To expedite your service request, please take a moment and register your product online.

US and Canada Customers:

Product Support and other non-technical inquiries:
Contact us via e-mail here.
Contact us via phone: 888-826-3044, option 3

Europe, Middle East and Africa Customers:

ColorMunki, ColorChecker and i1Display Pro Products:
Contact us via e-mail here.
Contact us via phone: +44-(0)330-440-0189

i1Pro 2 and i1Publish Products:
Contact us via e-mail here.
Contact us via phone: +800-700-300-01 or +41-44-842-2753

Other non-technical inquiries:
Contact us via phone: +1-616-803-2100

Australia and New Zealand Customers:

Product Support:
Contact us via e-mail here.
Contact us via phone: +61-3-9823-1555

Other non-technical inquiries:
Contact us via e-mail here.
Contact us via phone: +61-3-9823-1555

China Customers

Product Support and other non-technical inquiries:
Contact us via e-mail: here.
Contact us via phone: +86 10 5718 7007

Japan Customers

Product Support and other non-technical inquiries:
Contact us via phone: +81-3-5579-6545

SE Asia Customers

Product Support and other non-technical inquiries:
Contact us via phone: 800-248-9748