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Date Created: 10/30/2019   Date Modified: 10/30/2019

+XRD Software Update Message on Mac

This "XRD Software Update" message has appeared in the dock on Mac computers after X-Rite Device Services (XRD) 3.0.101 installs with i1Profiler 3.1.1 or i1Studio 1.5.1.  We plan to have an X-Rite Device Services (XRD) software update soon to resolve this known issue.  In the meantime, you can do the following:

  1. Delete "XRD Software Update" at: Mac HD/Library/Application Support/X-Rite/Frameworks/XRiteDevice.framework/Versions/B/Resources/
  2. Delete "com.xrite.device.softwareupdate.plist" at: Mac HD/Library/LaunchAgents
  3. Reboot the computer