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Date Created: 4/27/2004   Date Modified: 5/16/2016

-Dongle problem: Activation Code has Expired

Q: I received my dongle activation code several days ago.  Now when I try to use the code I find that it is not valid.

A: The Access and Activation Codes used to program a dongle are both time sensitive. They must be submitted and used within a week or they will no longer work. Note too that playing with the computers clock (setting to a different day) will also likely cause problems.

Use the built-in registration function within the software (e.g., MonacoPROFILER), it will provide us with the information we need to program your dongle.