The X-Rite Customer Success Team is dedicated to providing an excellent experience in all areas of customer support. As our customer, you are the focus. Resolving whatever issues brought you to our Customer Success center is our mission.
We welcome you to contact us. We will make our best effort to respond within 24 hours.
US and Canada Customers:
Product Support: Contact us here. Contact us via phone: 888-826-3044, option 3
Other non-technical inquiries: Contact us here. Contact us via phone: +1 914 345 5437
eStore Support: Contact us here. Contact us via phone: +1 914 347 3300, ext. 9239
Europe, Middle East and Africa Customers:
Product Technical Support: Contact us here.
Other non-technical inquiries: Contact us here.
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Australia and New Zealand Customers:
Product Support: Contact us here. Contact us via phone: +61-3-9823-1555
Other non-technical inquiries: Contact us here. Contact us via phone: +61-3-9823-1555
China Customers
Product Support and other non-technical inquiries: Contact us here. Contact us via phone: +86-400-088-5252
Japan Customers
Product Support and other non-technical inquiries: Contact us via phone: +81-3-5579-6545
SE Asia Customers
Product Support and other non-technical inquiries: Contact us via phone: 800-248-9748
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